Talked to my sis for at least 2 hours yesterday. She tell me ' Not everyone is so free to answer your enquiries everytime , you need to find all the info yourself eventually. No one will help you throughout . Everyone is busy with their own stuff . Get it right in your head . '
Everytime my sis blast me with her words , i will be very sad , cos thats the reality of the world. She is the one that always wake me up from my silly thoughts.
Seeing other newbies are doing well , i cant help but feel a bit lagging behind. Therefore , i need to set a mindset for myself .. ' JUST DO YOUR OWN BUSINESS , DO IT RIGHT , AND NO ONE CAN BLAME YOU '
There's really so much things to learn. Even C1 system sumtimes is playing trick on me. I hate opening account which gives u zero RP unless the customer put in $1000 and dun withdraw within 2 weeks.. I hate CCMS and RLS system..
My trainer is right to say that we're general practicioner. We must know everything. Im still so clueless about NFI products eg UT , what funds to recommend , and why? PCI deal , whats the selling point of it? ELN , what's the benefit to customers . DRAC, Structured Deposits , Treasury Products. OMG ,its driving me nuts. And plus we have to do our own research on what is happening around the world , fx market , stock market , interest rates . And must do research on the competitor as well.. hiks
I have not done company accounts , sme loans , sme mortgages , sell credit card , sell insurance . I try not to think so much about the RP . Its really important to be sincere in dealing with every customers. Like offer them solutions , instead of product pushing. I really need to brush up my skills.
My branch is in heartland , therefore a lot of chinese speaking customers and it is rather difficult to explain in chinese. Arghhh.. Help me.. Hopefully i can conquer the aunties n uncles . They are rather nice people.
words for the day : Time will take you to the destination you want. Enjoy the process.
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